Emma’s Family – Baby Jaundice and a Heart Condition
Jun 29 2008

It’s been a while since I’ve shared a Parent Story and now we have a great one!  I met this fabulous mom (Kerry Reynolds), who also happens to be a doula, on twitter.  I was introduced to her by none other than her mother, Susan Reynolds, of Frozen Pea Fund and Boobs on Ice fame!  Check out the post I did on the Frozen Pea Fund back in December 2007.

Stories like these are what keep me going and and make all the ups and downs of being an entrepreneur building Babble Soft all worth while!

Baby Emma Family Uses Babble SoftMother:  Kerry (SAHM/Birth Doula)
Father:   Mike (Project Manager)

Baby:      Emma
Born:      April 2008
Place:     Burke, VA 

Browser:  Mozilla Firefox v2.0.0.11


Kerry’s story 

Emma is my second child and her birth was long awaited as she was seven days overdue!  Labor lasted 20 hours and was exhausting. In the process I was up for 50 hours straight and was so ready to come home.  After Emma was born we brought her to her first doctor’s appointment only to discover she had a worrisome case of baby jaundice.  We were concerned about her health and the doctor told us to make sure we kept careful watch of her weight gain, feedings, and diapers.  We were very worried about little Emma but little did we know at that time, jaundice would be the least of our concerns. 

When Emma was one and a half weeks old she had a frightening episode which resulted in a trip to the emergency room. We discovered she has a heart condition called Wolffe Parkinson White and learned she would need to be on a heart medication until she reaches three years old, when her heart will be large enough to have a surgery to correct the defect.  After three nights in the Neonatal Intensive Care Unit (NICU) we arrived home frantic and sleep deprived, her medication schedule had to be so exact that we needed Baby Insights to help us keep track of every detail of her routine. In addition, her dosage was on a schedule to increase as her weight increased so it was imperative that we monitor it closely. 

Babble Soft helped us through some challenging times  

The information I got from using Baby Insights was and continues to be extremely useful!  It helped us think in a time we could barely add two plus two or string coherent sentences together.  The ability to go to one place and see all of Emma’s information was a life saver. I use Baby Insights to: 

  • Keep detailed notes on how often and when she was eating, which helped us track improvements in her jaundice and report feedings to her pediatrician and cardiologist.
  • Monitor her diaper changes so that we could feel comfortable she was in fact absorbing her food and that all was working well.
  • Monitor her heart medication which helped us remember the exact time and dosage as that is a critical part of keeping any further episodes at bay.
  • Keep track of how much breast milk I was pumping to make sure we had enough to give to baby Emma and to ensure my milk supply would stay steady and increase over time.
  • Stay aware of any decreases in her appetite as this could be a sign of another episode with her heart.


If you are interested in participating in your very own user story, please activate a FREE Babble Soft Trial.  All you need is an email address!  If you find that Babble Soft applications work for you and you want to tell the world about your great experience, please email us at info at babblesoft dot com for more information.

Author: | Filed under: babble soft, baby insights, breast milk, breastfeeding, case study, parent stories, parenting, pumping, user stories | Tags: , , , , , , , , | 4 Comments »

Jacob’s Family and Baby Insights
Dec 11 2007

To help illustrate how different people use Babble Soft web and mobile applications, we have created family user stories.   I am grateful to the families who are willing to share their time, pictures, and energy to write/edit these case studies with us! To see our other user stories please check out our Testimonial page or click on the user stories tag.

Jacob’s Family: (pdf)

jacob334x222.jpgMother:   Lea (Financial Reporting Manager)
Father:    Chris (Partner/Marketing Consultant)

Baby:   Jacob
Born:    September 2007
Place:   Newport Beach, CA

Browser Used: Mozilla Firefox v2.0.0.11
Website:  http://www.fullmixmarketing.com/


Jacob, Lea and Chris’s first child, was born via unplanned C-section after a long and arduous labor.  While in the hospital, Lea was asked to keep track of Jacob’s feeding and diaper activities using generic paper hospital forms.  She had planned on entering the information into Baby Insights, which she had already set-up prior to Jacob’s arrival.  Unfortunately the papers were lost in the shuffle between the hospital and home, so she started entering information into Baby Insights four days after Jacob was born.

Prior to leaving the hospital, Jacob’s pediatrician recommended formula supplementation as Lea was concerned about breastfeeding following the c-section.  Lea’s milk did not fully come in for over a week, and with breastfeeding, pumping and formula feeding, using Baby Insights was tremendously helpful in keeping track of Jacob’s feeding schedule and intake.  Baby Insights was also very helpful in tracking Jacob’s diaper activities.  A feature of Baby Insights that Lea wasn’t initially aware of, but came to use extensively, was medicine dose recording.  She was taking three separate pain medications to aid in her recovery from the C-section.

Lea’s Experience

The information I got from using Baby Insights was so helpful!  I really liked the fact that I could go to one place and see all of Jacob’s information at a glance. In hindsight, I wish I had bought a PDA or smart phone before Jacob was born to make entering the information easier!  Some of the benefits I gained from using Baby Insights are:

  • Since we were supplementing with formula, it helped to see how much formula versus breastfeeding time he was receiving.  It’s been fascinating to see how the two amounts have changed over time.  The Daily Summary report was beneficial as it calculated the total amount of milk we gave to Jacob.
  • It was great to see how much I was pumping to get an idea of how much he was getting at each feeding.  Knowing this helped me make decisions about how often and how much to supplement.
  • As a first time mom, managing my time throughout the day can be quite challenging.  Baby Insights helped me see how much time I was spending breastfeeding and pumping so I could better plan my day.
  • Tracking my pain medication using Baby Insights was particularly helpful during my recovery from the C-section. I was taking 3 different pain medications at varying times and being able to view my medication schedules became one of my favorite Baby Insights tools!


If you are interested in participating in your very own user story, please activate a FREE Babble Soft Account. If you find that Babble Soft applications work for you, you want to tell the world about your great experience, and you are interested in being a part of our media campaign, please email us at info at babblesoft dot com for more information and a hook-up!  :-)  We plan to do a family story every one to two months so please let us know as soon as possible if you are interested.

Author: | Filed under: babble soft, baby, baby care, baby insights, breastfeeding, breastfeeding schedule, pumping, user stories | Tags: , , , , , , , , , , , | 1 Comment »

Guest Baby Tip: Increasing Breast Milk Supply
Nov 11 2007

I babble about business, babies, and parenthood on this blog, so those of you who come here to read my posts on entrepreneurship but do not have babies, please forward this post to your friends and family who do have babies. For those who have babies and dabble in business, these tips might be right up your alley.  If you have babies and have no interest in business, then send it on to the folks you know who are knee-deep in business and encourage them to have a baby! :-)

Since there were so many views of my first baby tip on Increasing Milk Supply post, and I saw on Carole’s blog recently that she was dealing with the exact same issue, I asked her to write up a baby tip based on her experience for my readers.  Carole is one my faithful blog readers and a Baby Insights user.  She has 3 kids at home and blogs at Alias Tex.  She is an amazing person and an awesome Mom!  Thank you Carole for a great baby tip!


I’ve nursed three babies and have had supply issues with all three.  I was not able to correct the issue with the first two, so I ended up supplementing with formula both times.  When I discovered that my supply was low the third time around, I decided to work with a lactation consultant.  I ended up supplementing with formula for about a month; in total, I think Christina ended up having about 2 1/2 cans of formula before my supply was enough to make it unnecessary.  Here are the things we tried, in the order in which we tried them:

- Pumping.  I pumped as often as I could, but at least 5 or 6 times a day, for at least 10 – 15 minutes each time. (The pumping was in conjunction with all of the other things I was doing — I’ve heard that for some women, pumping alone can help, but I wasn’t one of them.)

- Herbs.  I took fenugreek, blessed thistle, and alfalfa — the highest dose of each that I could find at Whole Foods — two or three of each, three times a day.  (This did increase my supply some, but not enough that I could stop supplementing.)

- Domperidone* — I take 20mg capsules.  I started out taking five of them a day, then — once my supply was established — dropped down to four.  I tried cutting back to three and discovered that that was too low to maintain my supply, so I rented a pump for a week and jumped back up to five pills a day again.  Now, I’m down to four capsules a day, and I have enough milk that Christina only nurses one side at a time — and doesn’t usually even empty that one!  (I don’t like having quite that much extra milk, so now every couple of days I’ll take only three capsules — it seems to be working out….)

- Oxytocin nasal spray** — 1OU/ML.  (1 spray in each nostril, 2 – 3 minutes before nursing.)  In addition to my supply issues, I’ve had problems with my letdown reflex.  Sometimes it worked just fine, but it was not uncommon for me to nurse her for 45 minutes or more without having a letdown!  I also tended to have them at random times throughout the day/night, and then I couldn’t have another one for at least an hour, so I had to try to nurse her whether she seemed hungry or not!  The nasal spray has changed all of that:  if I don’t have a letdown when Christina starts nursing, I use my nasal spray and I have a letdown within a couple of minutes.  The only times it hasn’t worked are when I was experimenting, trying to see if I could do just one nostril, or use a drop instead of a spray.  (It does work as drops, but I have to do a couple in each side, not just one.)

Now that I have it all under control, my days of sobbing in frustration seem like a bad dream — it almost makes me want to have another, just so I can see what it’s like to get it right from the start!  Imagine:  me, with a baby who has never tasted formula….  It could happen!  : )


*Some of you may know that the FDA issued a warning about Domperidone several years ago. (On the same day that the National Breastfeeding Campaign was to begin!)  It’s actually a stomach medicine, and was prescribed off-label for breastfeeding mothers.  Because of the FDA’s warning, it’s no longer possible to just walk into a pharmacy and get a prescription for Domperidone; you have to go to a compounding pharmacy to get it, and even some of those are afraid of FDA reprisals if they fill the prescriptions.  Fortunately, for those of us who need it to maintain a normal milk supply, there are still doctors and midwives willing to prescribe it for us, and some compounding pharmacies who will still make it.

Domperidone is widely considered a safe drug when administered orally, and is approved by the AAP for use in breastfeeding mothers.  Many were outraged when the FDA issued its warning — especially since the cases it cites in the warning were decades old. 

Official statements from prominent physicians can be found here.

A very good summary of the controversy can be found here, and many more links here.

Side effects of Domperidone.

Side effects of Reglan, another stomach medication that can increase milk supply, which has no warnings issued against it — even though it is NOT approved by the AAP for use in breastfeeding mothers!


**I also get my Oxytocin nasal spray from a compounding pharmacy.


Note to new readers: these tips are based on our experiences, as well as those of our friends and readers. Please always consult with your doctor before implementing any tip that might impact the health of your baby. If you have a tip you’d like to submit please send an email to blogger at babblesoft dot com for possible inclusion. Please check the ‘baby tips’ category to make sure your tip (in some form or fashion) hasn’t already been posted. If it has been, feel free to comment on that post and support the tip. We also welcome respectful challenges to the tips because as is noted in our inaugural baby tip ‘everything is relative!’ We will, of course, give anyone who submits a tip we publish credit and a link back to their site!

Author: | Filed under: baby tips, breast milk, breastfeeding, breastfeeding schedule, mom, mother, nursing, pumping, user stories, working mother | Tags: , , , , , , , , , , , , | 7 Comments »

Elise’s Family
Oct 2 2007

To help illustrate how different people use Babble Soft web and mobile applications, we have worked with some of our users to create some amazing user stories. I am grateful to the families who are willing to share their time, pictures, and energy to write/edit these case studies with us! To see our other user stories please check out our Testimonial page or click on the user stories tag.

Elise’s Family: (pdf)

Mother:   Kristen Walsh (Web Program Manager)
Father:    Ken Pfeiffer (Engineering Executive)
Baby:       Elise
Born:       June 2007
Location:  Austin, Texas

Web Browser:   Internet Explorer 7.0


Ken and Kristen recently had their first baby together.  Kristen’s older child is in first grade and keeping up with a kid who is six years older than her newborn, means she has to switch between newborn mommy-brain to elementary school kid mommy-brain often.

When Elise was about 2 weeks old, Kristen started using Baby Manager to keep track of when Elise was eating and for how long. As the weeks went on, they realized that Elise had acid reflux. The pediatrician asked them to keep track of when and how often she got sick to help determine whether she needed to go on medication to reduce the pain and occurrence of the reflux.

The days were full of worry and lack of sleep for both Ken and Kristen as they tried to figure out why Elise kept spitting and throwing up.  Using the breastfeeding log and comments section in Baby Manager, they were able to track each time she fed and log whether or not she had a reaction. They quickly saw a trend that her reflux always occurred during the early evening hours. This knowledge allowed them to be prepared and not shocked by all of the vomit!  It also allowed them to warn anyone who watched Elise during those hours, such as a sitter or her grandmother, of a potential reflux occurrence.

When their pediatrician asked them to keep track of whether the reflux increased or decreased over time, a quick skim of the breastfeeding report, allowed them to see that the reflux was getting worse.  This information helped them make the hard decision of whether to put her on Zantac®. They continue to log her success on the medication by tracking any occurrence of the reflux. So far, so good!

Kristen and Ken’s Experience

The information we gleaned from using Baby Manager has been amazing!  We found Baby Manager to be extremely useful because it helps us remember what occurred last week, yesterday or even one hour ago. These early days with the baby are definitely hazy and we felt very fortunate to have Baby Manager step in and help us with our memories.  We were able to:

  • Easily note information on when Elise fed and if she experienced reflux soon after a feeding
  • Run reports and see trends in feeding and reflux occurrences throughout the day
  • Use the information on her reflux occurrences to help make the decision to give her medicine


If you are interested in participating in your very own user story, please activate a FREE Babble Soft Account. If you find that Babble Soft applications work for you, you want to tell the world about your great experience, and you are interested in being a part of our media campaign, please email us at blogger at babblesoft dot com for more information and a hook-up.  :-)

Author: | Filed under: babble soft, case study, user stories | Comments Off