December 11, 2007

Jacob’s Family and Baby Insights

To help illustrate how different people use Babble Soft web and mobile applications, we have created family user stories. I am grateful to the families who are willing to share their time, pictures, and energy to write/edit these case studies with us! To see our other user stories please check out our Testimonial page or click on the user stories tag.

Jacob’s Family: (pdf)

Mother: Lea (Financial Reporting Manager)
Father: Chris (Partner/Marketing Consultant)

Baby:   Jacob
Born:    September 2007
Place:   Newport Beach, CA

Browser Used: Mozilla Firefox v2.0.0.11
Website: http://www.fullmixmarketing.com/

Situation

Jacob, Lea and Chris’s first child, was born via unplanned C-section after a long and arduous labor. While in the hospital, Lea was asked to keep track of Jacob’s feeding and diaper activities using generic paper hospital forms. She had planned on entering the information into Baby Insights, which she had already set-up prior to Jacob’s arrival. Unfortunately the papers were lost in the shuffle between the hospital and home, so she started entering information into Baby Insights four days after Jacob was born.

Prior to leaving the hospital, Jacob’s pediatrician recommended formula supplementation as Lea was concerned about breastfeeding following the c-section. Lea’s milk did not fully come in for over a week, and with breastfeeding, pumping and formula feeding, using Baby Insights was tremendously helpful in keeping track of Jacob’s feeding schedule and intake. Baby Insights was also very helpful in tracking Jacob’s diaper activities. A feature of Baby Insights that Lea wasn’t initially aware of, but came to use extensively, was medicine dose recording. She was taking three separate pain medications to aid in her recovery from the C-section.

Lea’s Experience

The information I got from using Baby Insights was so helpful! I really liked the fact that I could go to one place and see all of Jacob’s information at a glance. In hindsight, I wish I had bought a PDA or smart phone before Jacob was born to make entering the information easier! Some of the benefits I gained from using Baby Insights are:

Since we were supplementing with formula, it helped to see how much formula versus breastfeeding time he was receiving. It’s been fascinating to see how the two amounts have changed over time. The Daily Summary report was beneficial as it calculated the total amount of milk we gave to Jacob.
It was great to see how much I was pumping to get an idea of how much he was getting at each feeding. Knowing this helped me make decisions about how often and how much to supplement.
As a first time mom, managing my time throughout the day can be quite challenging. Baby Insights helped me see how much time I was spending breastfeeding and pumping so I could better plan my day.
Tracking my pain medication using Baby Insights was particularly helpful during my recovery from the C-section. I was taking 3 different pain medications at varying times and being able to view my medication schedules became one of my favorite Baby Insights tools!

—End—

If you are interested in participating in your very own user story, please activate a FREE Babble Soft Account. If you find that Babble Soft applications work for you, you want to tell the world about your great experience, and you are interested in being a part of our media campaign, please email us at info at babblesoft dot com for more information and a hook-up! :-) We plan to do a family story every one to two months so please let us know as soon as possible if you are interested.

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